Cancellation & Refund Policy
Last Updated: October 2026 · Beyond Sands Resort, Kelva Beach
At Beyond Sands Resort, we strive to maintain fair and transparent cancellation guidelines that accommodate personal travel adjustments while honoring the operational scheduling of our boutique rooms and fresh daily kitchen.
1. Standard Cancellation Schedule
| Time Prior to Check-in | Refund Option | Reschedule Credit |
|---|---|---|
| 7 or more days prior | 90% Refund (10% processing fee) | 100% Credit Voucher (valid 6 months) |
| 3 to 6 days prior | 50% Refund | 50% Credit Voucher |
| Within 48 hours / Same day | No Refund | Not Applicable |
| No-Show / Early Departure | No Refund | Not Applicable |
2. Refund Processing Mode & Timeline
- All approved refunds are credited back strictly to the original payment method (original UPI account, bank account, or credit/debit card) used during booking.
- In compliance with Indian banking standards, processing timelines are typically 5 to 7 business working days from the date of formal cancellation approval.
- Cash refunds are not issued for online transactions.
3. Festive Dates & Long Weekends Policy
Due to peak holiday demand, reservations confirmed for special festive periods (including Diwali week, Christmas through New Year, Holi, and national long holiday weekends) are strictly non-refundable and non-transferable within 14 days of check-in.
4. Force Majeure & Weather Disruptions
In unforeseen events such as official government travel bans, cyclonic weather warnings issued by meteorological authorities, or natural road blockages affecting safe transit to Kelva Beach, guests will be provided a 100% reschedule credit voucher valid for 12 months with no cancellation penalty.
5. How to Request Cancellation or Rescheduling
To initiate a modification, please contact our front desk immediately with your Booking Confirmation Name and Dates: